Direct booking legal documents

Effective 27 August 2026Version 2026-08-27-v1

Italian is the governing legal text. The English version is provided for clarity; mandatory consumer protections always apply.

1. Scope

This policy covers cookies, browser storage, pixels and similar technologies on book.timelesspuglia.com. The controller is Timeless Puglia S.r.l.. See the Booking Privacy Notice for wider personal-data information.

2. Necessary technologies

Necessary technologies support security, load balancing, booking continuity, payment hand-off, language, consent choices, error recovery and guest-requested contact prefill. They do not require consent where strictly necessary to provide the requested service. The local contact profile expires after 180 days; incomplete checkout records held by our server expire after 90 days. Payment providers may set their own strictly necessary anti-fraud and checkout cookies.

3. Optional analytics

Only after analytics consent, we may enable first-party funnel measurement, Google Analytics/Tag Manager and Microsoft Clarity. These tools help us understand page use, errors and booking friction. Clarity may produce masked session recordings and interaction maps; payment and sensitive fields should be excluded or masked. Provider identifiers and retention follow the settings and terms applied to those services.

4. Optional marketing

Only after marketing consent, we may enable Meta Pixel or equivalent advertising measurement to attribute campaigns and assess promotions. We do not enable this category merely because the guest continues browsing.

5. Your choices

On first visit, optional technologies are off. You can choose Accept, Personalize, or close/reject the banner to continue with necessary technologies only. Personalize permits each optional category to be enabled or disabled, including all at once. You may withdraw or change consent at any time by clearing the stored site preference and reopening the site; withdrawal does not affect earlier lawful processing.

6. Browser controls and updates

You can also delete or block cookies in browser settings, but blocking necessary storage may interrupt secure booking or payment continuity. We update this policy and its version when providers, purposes or categories materially change. Questions may be sent to info@timelesspuglia.com.